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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gabrielle Stratton

Gabrielle Stratton

September 24, 2025

5  out of  5
rating by Gabrielle Stratton
"Get with Kristina Carpenter for your insurance needs!! She made our process super smooth & easy. She is the best!!"
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Marisa Clements

September 23, 2025

5  out of  5
rating by Marisa Clements
"I’ve referred many friends and family to this agency because of the drastic change in dynamic I felt when switching. Not only do I get a better rate, I get extremely responsive representatives who seem to really care about my questions and help me think through decisions instead of just pushing the most expensive options. Thank you guys!!"
We responded:
"Thanks Marisa for not only the review but for all the referrals! It makes me smile when I here how our office is helping people. Have a great week. 😃 "
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love simpson

September 22, 2025

5  out of  5
rating by love simpson
"This insurance company has provided exceptional service from the start! Their communication with me is always prompt and courteous!"
We responded:
"Thank you Ms. Simpson, I appreciate you taking the time to share feedback on your experience with our office. I hope you have a blessed week. 😀"
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Reynaldo Reyes

September 12, 2025

5  out of  5
rating by Reynaldo Reyes
"Las personas que atienden tanto en inglés cómo en español son profesionales en su trabajo y tienen calidez en especial la Srta, Kristin. Excelente atención."
We responded:
"Gracias, Rynaldo. Agradezco tu preferencia y tus amables palabras. Sé que Kristina también las disfrutó."
Profile photo of Jiliana Jaramillo

Jiliana Jaramillo

September 9, 2025

5  out of  5
rating by Jiliana Jaramillo
"Mia Ramirez, es una excelente profesional, 100% recomendada... ayuda mucho a los clientes, con las mejores opciones para vehiculos"
We responded:
"Jiliana, thank you for taking the time to share your experience with Mia. I also appreciate the recommendation, it truly means a lot having your support. Have a blessed week. 😀"
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edixon antonio perez garces

September 9, 2025

5  out of  5
rating by edixon antonio perez garces
"Muy servicial super atenta cordial muy educada super agradecido con la señorita Mia Ramirez 🤗"
We responded:
"Thank you so much for sharing your experience with our office and Mia! We are happy to have you as a client and appreciate your business. Have a blessed week. 😀"
Profile photo of Keli Nelson

Keli Nelson

August 29, 2025

5  out of  5
rating by Keli Nelson
"Jennifer and Kristina were very kind and patient with me, so much so we have them for all of our needs."
We responded:
"Thanks Keli, I really appreciate the great review and you sharing your experience with Jennifer and Kristina. I hope you have a blessed day and let us know if you need anything. :)"
Profile photo of Kevin Walker

Kevin Walker

August 21, 2025

5  out of  5
rating by Kevin Walker
"Mia assisted in removing a vehicle from my policy. Followed up with me to ensure it was properly removed. Awesome and amazing personnel you have Shanon!"
We responded:
"Thanks Kevin, appreciate the compliments. Glad we are able to help... and can't wait to see that bike back in its prime condition! Have a great week. 😃"
Profile photo of LINDA CORDOVA

LINDA CORDOVA

August 6, 2025

5  out of  5
rating by LINDA CORDOVA
"I am very pleased with the ease of obtaining a new policy with State Farm! Kristina is a knowledgeable and very professional agent. Thank you State Farm!"
We responded:
"Thanks Linda, I appreciate you sharing your experience with Kristina and the office. I am happy you chose State Farm and our agency, thanks for your support. :)"
Profile photo of Stuart Drollinger

Stuart Drollinger

July 16, 2025

5  out of  5
rating by Stuart Drollinger
"Easy to chat with, answered all questions swiftly and thoroughly. Would definitely recommend"
We responded:
"Thanks Stuart, I appreciate the feedback on your experience with our team. Have a great weekend."
Profile photo of Al Greene

Al Greene

July 11, 2025

5  out of  5
rating by Al Greene
"My wife and I are very happy with the professional and timely customer service that we always receive from this agency. We always can count on Tammy and all of Shannon’s associates to give us the best insurance advice and rates in the Montgomery area. We’ve been with other agencies and when something happened and a claim was put in they were slow on reaction time, but not our experience with this agency. They are really good, local area folks and we recommend them highly."
We responded:
"Al, thank you so much! I really appreciate your feedback on your experiences with our agency! It means a lot. I know everyone tries extremely hard to do their best for our clients. Makes me smile to hear about your experiences with Tammy and the rest of the team! Have a blessed weekend! 😀"
Profile photo of Francis V

Francis V

July 4, 2025

5  out of  5
rating by Francis V
"Mia is amazing, she treated me super well. I am very satisfied with all the work. She is respectful, friendly, and works very quickly. She solved my entire car insurance issue super fast and made me feel in good hands."
We responded:
"Thanks Francis for taking the time to share your experience with Mia. She has been a wonderful addition to our team! 😀"
Profile photo of Elizabeth Arias

Elizabeth Arias

June 24, 2025

5  out of  5
rating by Elizabeth Arias
"Excellent customer service and pricing on bundled insurance coverage"
We responded:
"Thanks Elizabeth for your review, so glad we were able to help you with your insurance. Have a great week. 😃 "
Profile photo of sarah dean

sarah dean

June 17, 2025

5  out of  5
rating by sarah dean
"Thank you, Shanon for being diligent, patient and kind with me through this process. It’s people like you who make a difference."
We responded:
"Thanks Sarah, I appreciate the nice compliment. We definitely try our best to help our clients navigate the insurance process. :) Have a blessed week. "
Profile photo of Connie Johnson Swearingen

Connie Johnson Swearingen

June 16, 2025

5  out of  5
rating by Connie Johnson Swearingen
"This agency gives better than excellent customer service."
We responded:
"Thanks Connie, I appreciate such a kind compliment. We definitely try to do our best. :)"
Profile photo of Arsenio Guerra

Arsenio Guerra

June 12, 2025

5  out of  5
rating by Arsenio Guerra
"Quedé muy satisfecho con la atención de la Gestora, MÍA, es muy amable y pone mucho empeño en cooperar con los trámites que opera. Agentes como ella prestigian a un Seguro tan importante como State Farm. Recomiendo esta aseguradora ya que es muy eficiente. Arsenio Guerra."
We responded:
"Thanks Mr. Guerra, I appreciate the kind compliment you gave Mia."
Profile photo of Arsenio Guerra

Arsenio Guerra

June 12, 2025

5  out of  5
rating by Arsenio Guerra
"Deseo comunicar por este medio que fui excelentemente atendido por la Sra. MÍA, fue muy amable y cooperadora con la pretensión que tenía respecto al seguro del auto. Gestores como ella son los que prestigian a una Organización como State Farm. Le doy un 10 de 10. Arsenio Guerra."
We responded:
"Thank you Mr. Guerra."
Profile photo of Kenneth Wagner

Kenneth Wagner

June 10, 2025

5  out of  5
rating by Kenneth Wagner
"Outstanding customer service! I was immediately greeted and introduced to a veteran agent who listened to my insurance needs and made recommendations that were competitive and fair in price. I have full confidence in Kristina, my agent and the broker, Sharon to handle my insurance needs in a fair and professional way."
We responded:
"Thanks Kenneth, I appreciate the awesome compliment and your business! Always give us a shout if you need anything. Have a blessed week!"
Profile photo of Veronica Gallegos

Veronica Gallegos

June 6, 2025

5  out of  5
rating by Veronica Gallegos
"Exelente atención todas mis preguntas fueron contestadas y atendidas de manera rapida y eficaz."
We responded:
"Thanks Veronica, so happy we could help you with your insurance. Have a wonderful weekend and let us know if you need anything. 😀"
Profile photo of Jhonny Bustamante

Jhonny Bustamante

June 5, 2025

5  out of  5
rating by Jhonny Bustamante
"Exelente atencion , Las recomiendo 100%"
We responded:
"Thank you Jhonny, I appreciate the feedback and recommendation. Have a great weekend. 😃 "
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tjmarkle

June 4, 2025

5  out of  5
rating by tjmarkle
"A tree fell on my car in a storm and by the end of that same day I already had my rental car and two days later I had my settlement so that I could go out and get a replacement. Shannon’s team and State Farm claims were right on top of everything and I appreciate them so much!"
We responded:
"Thanks for the very awesome review Tammye, I appreciate the feedback and happy that we were able to help and make the claims process smooth. Have a blessed week. :)"
Profile photo of Janeth Gonzalez

Janeth Gonzalez

June 4, 2025

4  out of  5
rating by Janeth Gonzalez
"Wow muy agradecida con la ayuda, mía fue muy amable conmigo y me ayudo con con mi póliza...Los recomiendo"
We responded:
"Sra. González, muchas gracias por su reseña. Me alegra que Mia haya podido ayudarla; agradezco su recomendación. Que tenga una semana llena de bendiciones."
Profile photo of Emily Goins

Emily Goins

May 30, 2025

5  out of  5
rating by Emily Goins
"The staff here is amazing! Very helpful and always a friendly conversation on the phone. Jennifer always makes sure to ask about your day and provide quick and helpful service with such a positive tone. Breath of fresh air!"
We responded:
"Thanks Emily, I appreciate you taking the time to give a such a nice compliment. Have a great weekend. 😃"
Profile photo of Gretchen Concepcion

Gretchen Concepcion

April 29, 2025

5  out of  5
rating by Gretchen Concepcion
"We saved over $2,000 by transitioning to State Farm. Kristina has been fabulous, explaining our coverage line by line and being responsive to our requests. It matters not only having someone local to call directly, but having someone trustworthy."
We responded:
"Good morning, thanks Gretchen I am so glad Kristina was able to help you with your insurance and it was a great experience. Have a great week. :)"
Profile photo of Sheri Coke

Sheri Coke

April 28, 2025

5  out of  5
rating by Sheri Coke
"Very easy to contact and answer any questions that I have. Great customer service."
We responded:
"Thanks Sheri, appreciate the awesome compliment and feedback. I hope you have a great week. 😃 "