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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Edwin Romero

May 23, 2023

5  out of  5 rating by Edwin Romero
"(Translated by Google) excellent service and nice person (Original) excelente atención y agradable persona"

tina marquette

May 19, 2023

5  out of  5 rating by tina marquette
"They are fantastic and have always been there when I needed them."

Max McFerrin

May 17, 2023

5  out of  5 rating by Max McFerrin
"Absolutely amazing!! I would refer this to any of my friends and family!!!"

Rebecca Huss

May 15, 2023

5  out of  5 rating by Rebecca Huss
"Always get great service and 100% clear answers when I call for assistance. Our rates went down a lot when we switched our auto policy over"

Darlene Payne

May 7, 2023

5  out of  5 rating by Darlene Payne
"Everyone there is more like a good friend than just a insurance company. Even as months pass, when I call they remember who I am. Your never just a number with this group."

Michelle K

May 2, 2023

5  out of  5 rating by Michelle K
"We moved to Texas from Arizona and our previous insurance company wanted to increase our 6 month policy by over $1k. After getting many quotes online, State Farm was the cheapest by far and actually is saving us over $100 a month! It was a smooth and painless switch over with the help of everyone at the Shanon Salsbury office!"

Tanya Raymer

April 25, 2023

5  out of  5 rating by Tanya Raymer
"Office staff is always super helpful getting the answers/documents we need in a timely manner. Highly recommend!"

Charlie Mullen

April 24, 2023

5  out of  5 rating by Charlie Mullen
"I would recommend this insurance company to anyone! Great people who are very friendly and helpful!"

tray t

April 4, 2023

5  out of  5 rating by tray t
"Kristina was awesome! Very helpful professional and extremely nice!"

Rebecca Ruiz

April 4, 2023

5  out of  5 rating by Rebecca Ruiz
"Excellence! This office has ALWAYS been on top of it! Iv been with State Farm for over 20 years n I have 0 complaints! Ms. Jennifer, is a pleasure to talk to n is ready to assist in whatever I need or request of this office. Thank you!"

Christopher K

April 3, 2023

5  out of  5 rating by Christopher K
"Escaping NY's woke politics, I was assured my renters's Insurance would transfer with my move to TX. Surprised by a last minute need to revamp my renter's And car insurance, Kristina absolutely saved the day with a timely and professional hand. 5Stars all around to you and your team. -A Grateful NY transplant"

Mandy Hoffman

March 30, 2023

5  out of  5 rating by Mandy Hoffman
"I have been dealing with Michelle and Jennifer here for several years. They are patient with my lack of knowledge in the industry. I have enjoyed the relationship we have built over the years and am so grateful to have knowledgeable, friendly people to deal with for all of our insurance needs."

John Munger

March 22, 2023

5  out of  5 rating by John Munger
"I’ve been a State Farm customer for 22 years and Shannon Salsbury’s office for 5 of them. Hands down the only insurance company I go with for life and auto. Great people and Superb service."


March 10, 2023

5  out of  5 rating by Lyna
"Kristina was very helpful and helpful showed me State Farm is flexible!"

Billy Greer

March 8, 2023

5  out of  5 rating by Billy Greer
"Tammy at Shanon's office hooked me up on some good insurance rates. Great people. 👍"

Hailey Robertson

March 8, 2023

5  out of  5 rating by Hailey Robertson
"I have used Shanon Salisbury State Farm for several years and every encounter is always a pleasant one. All the employees are extremely kind and knowledgeable in their field. Highly recommend this company!"

Eldon Smith

February 28, 2023

5  out of  5 rating by Eldon Smith
"Always great working with Shanon's team"

beth pakebusch

February 28, 2023

5  out of  5 rating by beth pakebusch
"Excellent service. Jennifer is an absolute blessing."

Jennifer Bratkowski

February 24, 2023

5  out of  5 rating by Jennifer Bratkowski
"Hands down best agents / office I have ever worked with!"

Daniel Wirth

February 21, 2023

5  out of  5 rating by Daniel Wirth
"Stopped by to get clarity on a few things. Melissa was great - and very patient!"

Tammy Shaw

February 21, 2023

5  out of  5 rating by Tammy Shaw
"Everyone in this office is very helpful, nice and quick to respond to your questions or needs."

A Wise

February 9, 2023

5  out of  5 rating by A Wise
"Very happy with the level of customer service. Jennifer was super helpful and friendly. I had a question about something being covered that was a bit random. She made some calls and got back to be within 30 min."

S h a d o w

January 31, 2023

5  out of  5 rating by S h a d o w
"Prompt, courteous, knowledgeable. Called to add on a vehicle and by end of day all was complete and had my Ins ID Card and the coverage I had asked for. Thanks Tammy & Christine."

Brendon Keith

January 30, 2023

5  out of  5 rating by Brendon Keith
"I have been using Shanon's office for years. They have always been very responsive and eager to help in anyway. Tammy has always been a tremendous help.."

Santino Morales

January 16, 2023

5  out of  5 rating by Santino Morales
"Kristina was super super helpful! she did her best to get me the lowest full coverage rates possible. this is a first with State farm, and so far it’s been awesome! thanks Kristina for a great experience with state farm!"