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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jerry Twardowski

November 7, 2024

5  out of  5
rating by Jerry Twardowski
"Friendly and very helpful."
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James Tuppen

October 25, 2024

5  out of  5
rating by James Tuppen
"Shanon Salsbury State Farm in Montgomery, Texas always does a great job. We insured both cars and home with State Farm and appreciate their fair rates/ quick response/ and attention to detail."
We responded:
"Thanks for this very complimentary review. I know our team tries hard, it's great for them to know from our customers how they are doing. I hope you have a blessed weekend. 😊"
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C K

October 25, 2024

5  out of  5
rating by C K
"Has insurance for over 6 years with them. Very personalized experience everyone & very easy to deal with."
We responded:
"Thanks CK, we appreciate your business and thank you for the awesome feedback. You have a great weekend "
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juan dominguez

October 16, 2024

5  out of  5
rating by juan dominguez
"I can always count on this team. Great customer service great staff"
We responded:
"Thanks Juan, I really appreciate the review and kind words! I hope you have a blessed week!"
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Stephanie Groves

October 14, 2024

5  out of  5
rating by Stephanie Groves
"I’ve used Shannon’s office for years for insurance. The service is tremendous and they are very attentive to any concerns, needs or issues that may arise. I am also very pleased with the price of my insurance I have with them. I pay for two cars, myself and a teen and renters insurance and it’s very reasonable. I won’t change insurance for the rest of my life."
We responded:
"Thanks Stephanie, i really appreciate that awesome review but more importantly I appreciate you as a client. I hope you have a blessed week and let us know if you need anything. 😀 "
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Patrick Biglarians

October 1, 2024

5  out of  5
rating by Patrick Biglarians
"Kristina Carpenter was extremely helpful and thorough with helping to get a policy on my classic vehicle. Not only did she get me a better policy but also ant extremely great price! Thank you so much for Kristina for processing the policy so quickly! Highly recommend working with Kristina for all your insurance needs!"
We responded:
"Thanks Patrick, I saw the pictures of your car. Beautiful automobile! Glad Kristina was able to help, appreciate your business. 😃"
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Steven Prindle

September 27, 2024

5  out of  5
rating by Steven Prindle
"Shanon and his crew are awesome. Tammy and Jenifer can solve any problem usually in under 3 minutes🙏 Rockstars💪 Insurance made painless!"
We responded:
"Wow Steven, that's an awesome compliment. I appreciate you taking the time to give us such a great review. Have a great weekend!😀"
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Rebecca Ruiz

September 25, 2024

5  out of  5
rating by Rebecca Ruiz
"Update! Left for alil bit, but came back home! 5 star customer service! Ms K. Carpenter was very helpful and informative! Made the process smooth! Thank you! Excellence! This office has ALWAYS been on top of it! Iv been with State Farm for over 20 years n I have 0 complaints! Ms. Jennifer, is a pleasure to talk to n is ready to assist in whatever I need or request of this office. Thank you!"
We responded:
"Rebecca, thanks for taking the time to let us know how we are doing. I hope you have a great weekend. :)"
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Michael Turcotte

September 18, 2024

5  out of  5
rating by Michael Turcotte
"Casey was very helpful and outgoing."
We responded:
"Thanks Michael, I appreciate the feedback on Casey. She is new to our team and brings tons of energy. Glad she was able to help. Have a great week."
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Dalton Davis

September 18, 2024

5  out of  5
rating by Dalton Davis
"Mrs. Davis provided EXCELLENT customer service and saved the day by emailing me my insurance card while I was in line for my state inspection. She is AWESOME!!!!"
We responded:
"Thanks Dalton, appreciate the feedback on Laura. She is truly AWESOME! Have a great week."
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Garrett Fluty

September 18, 2024

5  out of  5
rating by Garrett Fluty
"Jennifer was extremely helpful and was happy to answer all my many questions . It's always nice having a local agent right down the road"
We responded:
"Thanks Garrett, I appreciate the feedback with Jennifer. She is a blessing to have in our office being able to help our clients. Have a great week. :)"
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Ziyad Mehtar

September 6, 2024

5  out of  5
rating by Ziyad Mehtar
"De maravilla son muy amables"
We responded:
"Thank you Ziyad, I appreciate your very generous compliment. Hope you have a wonderful weekend and let us know if we can be of service.🙂"
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Caroline Hughes

September 4, 2024

5  out of  5
rating by Caroline Hughes
"It was extremely easy to obtain new car insurance. We are now going to wait and see if the quoted premiums will remain the same or if they will increase."
We responded:
"Thanks Caroline, we appreciate you switching your insurance over. If you need anything or have any questions please let me know. 🙂"
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Elianny Portillo

September 3, 2024

5  out of  5
rating by Elianny Portillo
"Kristina excelente atención muchas gracias sigue así amable y cariñosa con el cliente"
We responded:
"Thanks Elianny, I appreciate your feedback on your experience with Kristina. I hope you have a great week."
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Morgan Eppars

August 29, 2024

5  out of  5
rating by Morgan Eppars
"This team is very responsive and takes care of account updates with ease. I have yet to file a claim but I’m confident they will do their best to provide great service based on experience thus far (about 1 yr)."
We responded:
"Thanks Morgan, I appreciate your awesome review. Thank you for your business, I hope you have a great week."
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Jay Jordan

August 28, 2024

5  out of  5
rating by Jay Jordan
"I recently had the pleasure of working with Casey at State Farm insurance (Shannon Salsbury) for my insurance needs and couldn't be more satisfied with the service provided. From the moment we connected, she was incredibly knowledgeable, professional, and attentive to my questions and concerns. She took the time to explain all my options clearly, ensuring that I fully understood the policy and its benefits. I highly recommend Casey at Salsbury State Farm if anyone seeking an insurance professional who genuinely cares about their clients well-being."
We responded:
"Thanks for the awesome review Jay! It was also good talking to you on the phone. Have a great weekend. 😃"
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James Yacobi

August 27, 2024

5  out of  5
rating by James Yacobi
"Amazing experience with these people. I had no idea how much I was overpaying with my homeowners insurance. Called for a quote and they were even able to save me an extra $360 a year with my truck. I hope to be a State Farm customer for life now. David was a pleasure to work with, very happy I called"
We responded:
"Thanks James, David definitely enjoyed helping you with your insurance. We hope to be your agency for life as well. Would love to meet you when you come to the office. Have a great week🙂"
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JJ Wilson

August 23, 2024

5  out of  5
rating by JJ Wilson
"Jennifer has been fantastic to deal with. Very timely in response and accommodating to any needs or questions. Can’t recommend her enough!"
We responded:
"Thanks JJ, really appreciate your feedback on your experience with Jennifer. Hope you have an awesome weekend. 🙂"
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Jennifer Tresenrider

August 19, 2024

5  out of  5
rating by Jennifer Tresenrider
"Kristina was very helpful and communicative."
We responded:
"Thanks for the feedback on your experience with Kristina. I enjoy hearing if we are helping our clients. Thanks and have a great week."
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Lori Stephens

August 3, 2024

5  out of  5
rating by Lori Stephens
"Have been with Shanon Salsbury for several years, love the connection we've built with his wonderful staff!"
We responded:
"Thanks Lori, it was good visiting with you and catching up on how your family is doing. Have a great weekend and if you need anything please let us know.🙂"
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Jacob Hamilton

July 30, 2024

5  out of  5
rating by Jacob Hamilton
"Fast and the best rate I could find! David Testerman was super helpful and got me a great price!"
We responded:
"Thanks Jacob, I appreciate your business and for the awesome review. Always great to hear feedback on how we are doing.😀"
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Chris T

July 26, 2024

5  out of  5
rating by Chris T
"Always quick to assist and respond with any questions we have on our policies. I have enjoyed working with Melissa, Tammy and David!"
We responded:
"Thanks Chris, I appreciate your feedback. Hope you have a good weekend. Thanks"
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Dustin Friesen

July 4, 2024

5  out of  5
rating by Dustin Friesen
"I called several places to get a quote for car insurance after moving to the area from out of state. I was referred to State Farm and David there was amazing! He was very welcoming and helpful. He worked with me to find the best combination of savings and coverage to keep me protected and not break the bank. David was fast to return phone calls and process my paperwork. David went over all the different options with me and told me about everything they offer as far as discounts and savings to put together what worked for my family. We are a large family with many vehicles and he was ready for the challenge. Definitely would recommend David to anyone moving to the area and looking for insurance."
We responded:
"Thanks Dustin, I appreciate the great feedback/compliment on your experience working with David! Have a great weekend and I look forward to meeting you next time you're in the office."
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Cooper Abercrombie

July 4, 2024

5  out of  5
rating by Cooper Abercrombie
"First Class service every step of the way. Do business with good people, Shanon is Good people."
We responded:
"Thanks Cooper, we appreciate you! Always a pleasure! Happy 4th of July!"
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Bob Bullinger

June 28, 2024

5  out of  5
rating by Bob Bullinger
"Kristina, Tammy and the rest of the office is amazing to work with. With everything going up they do their best to find ways to help me. I highly recommend them."