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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lindsay Campbell

Lindsay Campbell

March 21, 2024

5  out of  5 rating by Lindsay Campbell
"Laura was so amazing and helpful when I really needed an advocate to deal with my total loss car accident."
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Veronica Gallegos

March 21, 2024

5  out of  5 rating by Veronica Gallegos
"Exelente atención todas mis preguntas fueron contestadas y atendidas de manera rapida y eficaz."
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Sanjay Mehta

March 14, 2024

5  out of  5 rating by Sanjay Mehta
"Kristina Carpenter was very helpful in helping us make a decision. We were with AAA for over a decade. They decided to increase our home and auto rates by 23% despite having no claims for all those years. We received quotes from multiple insurance companies. Considering all factors, we decided to go with State Farm."
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Emily McKay

March 13, 2024

5  out of  5 rating by Emily McKay
"They are absolutely the best! I spoke with Laura this morning about some concerns I had and she was compassionate, a good listener, very understanding and helpful! She verified with Shannon about a question I had and called back quickly. The customer service they offer cannot be beat!"
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Michelle Brown

March 12, 2024

5  out of  5 rating by Michelle Brown
"Great service, they always answer their phone, I never have to chase them for follow up, I always get my questions answered quickly. Recommend them!"
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Raylene Curry

March 8, 2024

5  out of  5 rating by Raylene Curry
"Jennifer is super efficient, knowledgeable and very kind. If you want someone who is personable and willing to engage and explain your policy to you just give her a call."
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Glen Pool

March 4, 2024

5  out of  5 rating by Glen Pool
"Lori was nothing but polite and professional with every thing we discussed today. We should have more people like this in our world thank you Shannon for hiring such a nicd person"
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Mark Arrington

February 27, 2024

5  out of  5 rating by Mark Arrington
"Kristina was awesome, she removed all the noise, games and fluff."
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Marie Cross

February 27, 2024

5  out of  5 rating by Marie Cross
"I am always so happy with their services. Tammy is great about my reviewing my account and calling me if there are changes or more discounts to help save money."
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WAYNE MANGES

February 20, 2024

5  out of  5 rating by WAYNE MANGES
"10 yr plus customer. We get excellent service from shannon from coverage to claims all of my expectations have been exceeded."
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Ken Wilson

February 15, 2024

5  out of  5 rating by Ken Wilson
"Good service in a timely manner"
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Archie Smith

February 13, 2024

5  out of  5 rating by Archie Smith
"David was amazing. Was extremely helpful and got back to me in a timely manner. Appreciated everything he did for me!"
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Wallin, April

February 9, 2024

5  out of  5 rating by Wallin, April
"Always helpful when you call in!"
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Jim Macari

February 6, 2024

5  out of  5 rating by Jim Macari
"Laura quickly investigated and solved my issue."
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Susanna Barton

January 29, 2024

5  out of  5 rating by Susanna Barton
"Laura was a big help to me. She made me feel special and answered all my questions. Hopefully we figured out a way for me to get another discount....very bit helps."
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Erin Moore

January 26, 2024

5  out of  5 rating by Erin Moore
"Laura Davis at state farm went above and beyond to help me this morning. Very professional and friendly. Thank you Laura 😊"
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Jamie Irvin

January 22, 2024

5  out of  5 rating by Jamie Irvin
"Laura was fast to answer my questions and was very thorough and nice when doing so!"
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Janet Morris

January 15, 2024

5  out of  5 rating by Janet Morris
"Continue to get great service. Highly recommended"
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Shelly Hartman

January 11, 2024

5  out of  5 rating by Shelly Hartman
"This team has been so professional and helpful during a very stressful time for my family. Nothing is better than feeling like your more than just a number."
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Ed Udell

January 11, 2024

5  out of  5 rating by Ed Udell
"Sharon stayed in touch with me for over 2 years until I was more settled in College Station with my other affairs. Thankfully, she saved my information so when I called, she had my information handy and knew my name...what GREAT customer service!"
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Jessica Wilson

January 10, 2024

1  out of  5 rating by Jessica Wilson
"We have been paying $1,180.00 State Farm with Shannon Salsbury, for over 3 years. We have had ins. w/them for 5-7 years. They announced they would be dropping us this Jan. 17, 2024. We have never missed a payment. Over $14,000. a year for 3 years How can insurance companies do this to honest people who pay their bills ?"
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Chuck Robbins

January 8, 2024

5  out of  5 rating by Chuck Robbins
"Laura was very nice and very informative."
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April Hagen

January 5, 2024

5  out of  5 rating by April Hagen
"We are very happy with Shanon Salsbury State Farm Insurance. There is always a real person answering the phone who quickly and efficiently handles any request. It is so refreshing to have excellent customer service by real people who know your name, are familiar with your account, and who live in the community."
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Tina Lorance

January 4, 2024

5  out of  5 rating by Tina Lorance
"Laura is personable and helpful with all questions. Thanks for all of your help."
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Marco Saltarelli

December 27, 2023

5  out of  5 rating by Marco Saltarelli
"I have been with Shannon for about 15 years. I wouldn't think to go anywhere else."