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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Larry Alexander

Larry Alexander

October 15, 2026

5  out of  5
rating by Larry Alexander
"Kaylie was very helpful making some changes on my policy.
It only took her a few minutes on the phone to get everything taken care of.
Great service as usual!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Montgomery insurance team. "
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David May

October 11, 2026

5  out of  5
rating by David May
"Very quick & professional agency to deal with. Bundled rates are great!"
We responded:
"Hi David, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Montgomery.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Shanon Salsbury "
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jadedun1

October 8, 2026

5  out of  5
rating by jadedun1
"Great service - always. Kind, thorough and patient customer service with peace of mind that money can’t buy!!

Thank you Shanon/State Farm
Montgomery, TX"
We responded:
"Thank you! I really appreciate you taking the time to let us know about your experience. I hope you have a great weekend. 🙂 "
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Emil Varela

October 8, 2026

5  out of  5
rating by Emil Varela
"Excelente muy amable"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Sandy Ballard

October 7, 2026

5  out of  5
rating by Sandy Ballard
"Mia and Jennifer were very helpful in handling my insurance issue. Both are very knowledgeable."
We responded:
"Sandy, thank you for the fantastic review! We’re always here to support you with your insurance needs in Montgomery. "
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Reed Boyd

October 1, 2026

5  out of  5
rating by Reed Boyd
"Mia assisted me on canceling my old vehicle insurance. She made the process very easy to understand and made the call a pleasant one. Thank you!"
We responded:
"Reed, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Shanon Salsbury and Team "
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Isabela Hernandez

September 25, 2026

5  out of  5
rating by Isabela Hernandez
"always a pleasure speaking with anyone from this team, anyone who I’ve spoken to has given amazing respect, patience and quality. emily, maria and jennifer have provided top notch service with needed help & answering all questions. thank you all! 🌷"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Alan R

September 24, 2026

5  out of  5
rating by Alan R
"Great service."
We responded:
"Alan, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Leslie Barrett

September 24, 2026

5  out of  5
rating by Leslie Barrett
"Tammy answered all my questions regarding auto and home policy renewals .She was very patient, kind , and did not rush me!"
We responded:
"Leslie, thank you for the amazing review! Our Montgomery insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Shanon Salsbury, your State Farm Agent "
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Matt Tweto

September 23, 2026

5  out of  5
rating by Matt Tweto
"I had a lot of questions about an RV quote and Emily was able to answer all my questions and get the quote completed in a very timely manner. We got the policy put together with all parties involved seamlessly! highly recommended for your insurance needs!"
We responded:
"Matt, thank you for the amazing review! Our Montgomery insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Shanon Salsbury, your State Farm Agent "
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Nicholas Williams

September 22, 2026

5  out of  5
rating by Nicholas Williams
"It is great to speak to an actual human every time we need something. Very helpful and responsive."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Montgomery insurance team. "
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Jennifer Morgan

September 21, 2026

5  out of  5
rating by Jennifer Morgan
"Everyone in this office has went above and beyond with customer service and helping this mama navigate through children’s mishaps and needing to file claims. I can’t say anything negative at all."
We responded:
"Jennifer, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Montgomery. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Shanon Salsbury and Team "
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Kim Cunningham

September 18, 2026

5  out of  5
rating by Kim Cunningham
"This team goes far and beyond your typical insurance agents. Great group that you need to try for yourself and see. Tammy is excellent in Customer service."
We responded:
"Kim, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Elsie Gamble

September 18, 2026

5  out of  5
rating by Elsie Gamble
"Shannon , has done a great job with insuring my new used car within a few days. Great personable, knowledgeable! Will recommend them to anyone!"
We responded:
"Thank you so much for the 5 stars, Elsie! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Erin Elizabeth Farringer

September 16, 2026

5  out of  5
rating by Erin Elizabeth Farringer
"Emily has been great to work with. Super helpful, quick and convenient and very pleasant! She helped me beat my current auto coverage price and even gave me a better option on the policy deductibles! I am super pleased. And...they're local! No online issues with finding the same person to speak to when I have a question or need help! Thank you so much for making this process far less stressful and time consuming! 🙌🏼🙌🏼🙌🏼"
We responded:
"Erin, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Valencia Thompson

September 9, 2026

5  out of  5
rating by Valencia Thompson
"Thank you Tammy, for assisting me with my Condo declaration paperwork needed, so I could refinance on my place. You are always so kind and informative every time I call in."
We responded:
"Thanks so much for the fantastic rating, Valencia! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Reynaldo Javier Reyes Navarrete

Reynaldo Javier Reyes Navarrete

September 4, 2026

5  out of  5
rating by Reynaldo Javier Reyes Navarrete
"La atención al cliente es fundamental y Mia, realiza una atención excelente, nos permite a nosotros los clientes sentimos que somos escuchados y que nuestras preocupaciones desaparecen cuando se nos ayuda a resolver nuestras inquietudes."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Shanon Salsbury’s Team here in Montgomery . "
Profile photo of Sthefani Fernandez

Sthefani Fernandez

September 4, 2026

5  out of  5
rating by Sthefani Fernandez
"Excelente servicio. Ha sido de gran ayuda durante todo el proceso para conseguir mi seguro de auto. Siempre ha sido muy atenta, amable y dispuesta a aclarar todas mis dudas. Mia Ramírez"
We responded:
"Sthefani, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Montgomery insurance team! - Your State Farm Agent, Shanon Salsbury "
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Harold Thompson

September 3, 2026

5  out of  5
rating by Harold Thompson
"Super efficient, friendly and easy to deal with. Highly recommend."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Veronica Bochat

Veronica Bochat

September 2, 2026

5  out of  5
rating by Veronica Bochat
"Tammy is always on point. Nice, professional and a joy to deal with. She makes dealing with State Farm a pleasure."
We responded:
"Veronica, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Abeezar Tyebji

Abeezar Tyebji

September 2, 2026

5  out of  5
rating by Abeezar Tyebji
"Excellent customer service! Very honest and helpful team."
We responded:
"Hi Abeezar, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Montgomery.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Shanon Salsbury "
Profile photo of Clay Davis

Clay Davis

August 29, 2026

3  out of  5
rating by Clay Davis
"Section 8 & certified pre-owned automobile"
We responded:
"Thank you for your feedback. We’re glad to hear your experience was generally positive, but we’d love to know what we could have done to make it even better—your input means a lot to us. I have tried locating your account and can't find you listed as a customer with either of my offices. I would love to discuss your review and make sure the information I have is correct. Thanks, Shanon"
Profile photo of Kazumi Oka

Kazumi Oka

August 26, 2026

5  out of  5
rating by Kazumi Oka
"Thank you, Tammy! You are very helpful.
Shannon, your group is great. I am very grateful to all of the group members."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Janet Morris

Janet Morris

August 26, 2026

5  out of  5
rating by Janet Morris
"I have been a customer of Shanon for years. I always get exceptional service. Most inquiries are handled the same day. I would give Shanon 10 stars if I could."
We responded:
"Thanks Janet, I hope you are staying warm this week. Be safe and call us if you need anything. 🙂"
Profile photo of Robert Romero

Robert Romero

August 26, 2026

5  out of  5
rating by Robert Romero
"My wife and I are both 69 years young and have been through a lot of different insurance for our Home and Auto insurance. We have been with Shanon Salsbury State Farm agency for some time now and I really think they have the best rates. Plus the staff is very knowledgeable and professional. We highly recommend them!"
We responded:
"Wow, thank you for the 5-star review, Robert! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "