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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sharon Cheney

Sharon Cheney

November 21, 2024

5  out of  5
rating by Sharon Cheney
"We have been a State Farm customer since 1977! We have had several agents and service reps work with us over those years. I consider Shanon Salsbury the best agent State Farm has! We absolutely love his team and appreciate their knowledge! We would give them an A+! Higher grade if we could! We especially appreciate Tammi - but all of his agents are excellent! They all truly work to save us money while getting us the best coverage!"
We responded:
"Sharon..Thank You so much!! I can't tell you how much this means to me! We are blessed to have awesome clients like you, makes our job so enjoyable. 😀 I hope you and your family have a Happy Thanksgiving!"
Profile photo of Alison Posey

Alison Posey

November 20, 2024

5  out of  5
rating by Alison Posey
"Everyone at Shanon Salsbury's State Farm Insurance office are awesome! I highly recommend using them for your insurance needs."
We responded:
"Thank you for the awesome review Alison. We appreciate your business and look forward working with you. Have a great week!"
Profile photo of N

N

November 15, 2024

5  out of  5
rating by N
"Wonderful service from this office. Jennifer is a jewel! Kind and professional. Highly recommend!"
We responded:
"Thank you for the review, I know Jennifer appreciates the kind words as well. Have a blessed weekend."
Profile photo of jen lin

jen lin

November 13, 2024

5  out of  5
rating by jen lin
"Jennifer at State Farm Montgomery Tx. Is always so very helpful."
We responded:
"Thanks Jen, I appreciate the review and feedback on your experience with our office. Have a great weekend. 😃 "
Profile photo of CD Duncan

CD Duncan

November 12, 2024

5  out of  5
rating by CD Duncan
"Can't go wrong with the team at Shannon Salsbury State Farm. Every time I call, my issues are resolved quickly and professionally. Great group of people (especially Tammy)! Thanks!!"
We responded:
"Thanks CD, great to hear from you. Appreciate you taking the time to give us a review. :)"
Profile photo of Jerry Twardowski

Jerry Twardowski

November 7, 2024

5  out of  5
rating by Jerry Twardowski
"Friendly and very helpful."
We responded:
"Thanks Jerry, we really appreciate you reviewing our agency. Hope you have. Blessed week!"
Profile photo of James Tuppen

James Tuppen

October 25, 2024

5  out of  5
rating by James Tuppen
"Shanon Salsbury State Farm in Montgomery, Texas always does a great job. We insured both cars and home with State Farm and appreciate their fair rates/ quick response/ and attention to detail."
We responded:
"Thanks for this very complimentary review. I know our team tries hard, it's great for them to know from our customers how they are doing. I hope you have a blessed weekend. 😊"
Profile photo of C K

C K

October 25, 2024

5  out of  5
rating by C K
"Has insurance for over 6 years with them. Very personalized experience everyone & very easy to deal with."
We responded:
"Thanks CK, we appreciate your business and thank you for the awesome feedback. You have a great weekend "
Profile photo of juan dominguez

juan dominguez

October 16, 2024

5  out of  5
rating by juan dominguez
"I can always count on this team. Great customer service great staff"
We responded:
"Thanks Juan, I really appreciate the review and kind words! I hope you have a blessed week!"
Profile photo of Stephanie Groves

Stephanie Groves

October 14, 2024

5  out of  5
rating by Stephanie Groves
"I’ve used Shannon’s office for years for insurance. The service is tremendous and they are very attentive to any concerns, needs or issues that may arise. I am also very pleased with the price of my insurance I have with them. I pay for two cars, myself and a teen and renters insurance and it’s very reasonable. I won’t change insurance for the rest of my life."
We responded:
"Thanks Stephanie, i really appreciate that awesome review but more importantly I appreciate you as a client. I hope you have a blessed week and let us know if you need anything. 😀 "
Profile photo of Patrick Biglarians

Patrick Biglarians

October 1, 2024

5  out of  5
rating by Patrick Biglarians
"Kristina Carpenter was extremely helpful and thorough with helping to get a policy on my classic vehicle. Not only did she get me a better policy but also ant extremely great price! Thank you so much for Kristina for processing the policy so quickly! Highly recommend working with Kristina for all your insurance needs!"
We responded:
"Thanks Patrick, I saw the pictures of your car. Beautiful automobile! Glad Kristina was able to help, appreciate your business. 😃"
Profile photo of Steven Prindle

Steven Prindle

September 27, 2024

5  out of  5
rating by Steven Prindle
"Shanon and his crew are awesome. Tammy and Jenifer can solve any problem usually in under 3 minutes🙏 Rockstars💪 Insurance made painless!"
We responded:
"Wow Steven, that's an awesome compliment. I appreciate you taking the time to give us such a great review. Have a great weekend!😀"
Profile photo of Rebecca Ruiz

Rebecca Ruiz

September 25, 2024

5  out of  5
rating by Rebecca Ruiz
"Update! Left for alil bit, but came back home! 5 star customer service! Ms K. Carpenter was very helpful and informative! Made the process smooth! Thank you! Excellence! This office has ALWAYS been on top of it! Iv been with State Farm for over 20 years n I have 0 complaints! Ms. Jennifer, is a pleasure to talk to n is ready to assist in whatever I need or request of this office. Thank you!"
We responded:
"Rebecca, thanks for taking the time to let us know how we are doing. I hope you have a great weekend. :)"
Profile photo of Michael Turcotte

Michael Turcotte

September 18, 2024

5  out of  5
rating by Michael Turcotte
"Casey was very helpful and outgoing."
We responded:
"Thanks Michael, I appreciate the feedback on Casey. She is new to our team and brings tons of energy. Glad she was able to help. Have a great week."
Profile photo of Dalton Davis

Dalton Davis

September 18, 2024

5  out of  5
rating by Dalton Davis
"Mrs. Davis provided EXCELLENT customer service and saved the day by emailing me my insurance card while I was in line for my state inspection. She is AWESOME!!!!"
We responded:
"Thanks Dalton, appreciate the feedback on Laura. She is truly AWESOME! Have a great week."
Profile photo of Garrett Fluty

Garrett Fluty

September 18, 2024

5  out of  5
rating by Garrett Fluty
"Jennifer was extremely helpful and was happy to answer all my many questions . It's always nice having a local agent right down the road"
We responded:
"Thanks Garrett, I appreciate the feedback with Jennifer. She is a blessing to have in our office being able to help our clients. Have a great week. :)"
Profile photo of Ziyad Mehtar

Ziyad Mehtar

September 6, 2024

5  out of  5
rating by Ziyad Mehtar
"De maravilla son muy amables"
We responded:
"Thank you Ziyad, I appreciate your very generous compliment. Hope you have a wonderful weekend and let us know if we can be of service.🙂"
Profile photo of Caroline Hughes

Caroline Hughes

September 4, 2024

5  out of  5
rating by Caroline Hughes
"It was extremely easy to obtain new car insurance. We are now going to wait and see if the quoted premiums will remain the same or if they will increase."
We responded:
"Thanks Caroline, we appreciate you switching your insurance over. If you need anything or have any questions please let me know. 🙂"
Profile photo of Elianny Portillo

Elianny Portillo

September 3, 2024

5  out of  5
rating by Elianny Portillo
"Kristina excelente atención muchas gracias sigue así amable y cariñosa con el cliente"
We responded:
"Thanks Elianny, I appreciate your feedback on your experience with Kristina. I hope you have a great week."
Profile photo of Morgan Eppars

Morgan Eppars

August 29, 2024

5  out of  5
rating by Morgan Eppars
"This team is very responsive and takes care of account updates with ease. I have yet to file a claim but I’m confident they will do their best to provide great service based on experience thus far (about 1 yr)."
We responded:
"Thanks Morgan, I appreciate your awesome review. Thank you for your business, I hope you have a great week."
Profile photo of Jay Jordan

Jay Jordan

August 28, 2024

5  out of  5
rating by Jay Jordan
"I recently had the pleasure of working with Casey at State Farm insurance (Shannon Salsbury) for my insurance needs and couldn't be more satisfied with the service provided. From the moment we connected, she was incredibly knowledgeable, professional, and attentive to my questions and concerns. She took the time to explain all my options clearly, ensuring that I fully understood the policy and its benefits. I highly recommend Casey at Salsbury State Farm if anyone seeking an insurance professional who genuinely cares about their clients well-being."
We responded:
"Thanks for the awesome review Jay! It was also good talking to you on the phone. Have a great weekend. 😃"
Profile photo of James Yacobi

James Yacobi

August 27, 2024

5  out of  5
rating by James Yacobi
"Amazing experience with these people. I had no idea how much I was overpaying with my homeowners insurance. Called for a quote and they were even able to save me an extra $360 a year with my truck. I hope to be a State Farm customer for life now. David was a pleasure to work with, very happy I called"
We responded:
"Thanks James, David definitely enjoyed helping you with your insurance. We hope to be your agency for life as well. Would love to meet you when you come to the office. Have a great week🙂"
Profile photo of JJ Wilson

JJ Wilson

August 23, 2024

5  out of  5
rating by JJ Wilson
"Jennifer has been fantastic to deal with. Very timely in response and accommodating to any needs or questions. Can’t recommend her enough!"
We responded:
"Thanks JJ, really appreciate your feedback on your experience with Jennifer. Hope you have an awesome weekend. 🙂"
Profile photo of Jennifer Tresenrider

Jennifer Tresenrider

August 19, 2024

5  out of  5
rating by Jennifer Tresenrider
"Kristina was very helpful and communicative."
We responded:
"Thanks for the feedback on your experience with Kristina. I enjoy hearing if we are helping our clients. Thanks and have a great week."
Profile photo of Lori Stephens

Lori Stephens

August 3, 2024

5  out of  5
rating by Lori Stephens
"Have been with Shanon Salsbury for several years, love the connection we've built with his wonderful staff!"
We responded:
"Thanks Lori, it was good visiting with you and catching up on how your family is doing. Have a great weekend and if you need anything please let us know.🙂"