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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patti Insel

August 4, 2026

5  out of  5
rating by Patti Insel
"Always a great experience working with this agency. Alex Bryant was super helpful and took care of our needs in an expedited manner. Highly recommend!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Montgomery. "
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Andrea Christensen

August 4, 2026

5  out of  5
rating by Andrea Christensen
"Alex Bryant was absolutely wonderful to work with! She was knowledgeable, responsive, and took the time to answer all of my questions. She made the process easy and promptly provided all the information I needed for my policy. I truly appreciated her professionalism, patience, and willingness to help. It’s refreshing to work with someone who genuinely cares about their clients. Thank you, Alex, for the excellent service! Highly recommend!"
We responded:
"Andrea, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Shanon Salsbury and Team "
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Robert Romero

August 4, 2026

5  out of  5
rating by Robert Romero
"My wife and I recently switched over to State Farm and they are the BEST! I recently called in with a question, Alex was a great help! Very professional and very knowledgeable. Great Service! Highly recommend."
We responded:
"Thanks so much for the amazing review, Robert! We really appreciate your support here in Montgomery. Just reach out anytime if you need us - we’re here for you. "
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Michelle Gauna

July 30, 2026

5  out of  5
rating by Michelle Gauna
"We have been so happy with the service we have received. Everyone in the office is great and super helpful."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Shanon Salsbury’s team. "
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Kimberly Ward

July 29, 2026

5  out of  5
rating by Kimberly Ward
"My experiences with this State Farm office have always been positive. I am always greeted with kindness and respect. They are knowledgeable and professional."
We responded:
"Hi Kimberly, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Shanon Salsbury, Your State Farm Agent "
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Valencia Thompson

July 29, 2026

5  out of  5
rating by Valencia Thompson
"Thank you Mia, you were very helpful and prompt with assisting me with another insurance card to put in my vehicle."
We responded:
"Thanks so much for the fantastic rating, Valencia! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Ryan Shely

July 28, 2026

5  out of  5
rating by Ryan Shely
"All staff is very helpful and polite"
We responded:
"Ryan, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Tina Lorance

July 27, 2026

5  out of  5
rating by Tina Lorance
"Alex was very helpful and friendly. She met all of our needs efficiently."
We responded:
"Thanks for the feedback Tina! We appreciate you being our client, hope you have a great weekend!"
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George Franklin

July 25, 2026

5  out of  5
rating by George Franklin
"Very nice Ppl"
We responded:
"George, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Beth Paxton

July 24, 2026

5  out of  5
rating by Beth Paxton
"Jennifer is wonderful! She is very helpful, and is so easy to work with."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Shanon Salsbury’s team. "
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doug escue

July 23, 2026

5  out of  5
rating by doug escue
"Staff very helpful and extremely nice to talk with"
We responded:
"doug, thank you for the amazing review! Our Montgomery insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Shanon Salsbury, your State Farm Agent "
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Nathaniel Holiday

July 22, 2026

5  out of  5
rating by Nathaniel Holiday
"Mia was very welcoming and kind while getting me up to date with my insurance."
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Candice Turner

July 13, 2026

5  out of  5
rating by Candice Turner
"Thank you Alex Bryant for being so helpful and assisting me with my insurance questions! I appreciate you taking the extra steps to make sure all was well with my policy!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Shanon Salsbury’s Team here in Montgomery . "
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Kimberly Bubela

July 13, 2026

5  out of  5
rating by Kimberly Bubela
"Tammy was great to work with on this addition to our insurance policy."
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LaFonda Coleman

July 11, 2026

5  out of  5
rating by LaFonda Coleman
"Ethan and Mia were very helpful and worked very hard to may our experience with State Farm the best"
We responded:
"Thanks LaFonda, I appreciate you taking the time to rate your experience with our agency. Have a blessed week. 😀"
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Nancy Bradford

July 8, 2026

5  out of  5
rating by Nancy Bradford
"Tammy was excellent in taking care of our Drive Safe and save!"
We responded:
"Thank you so much for the 5-stars, Nancy! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Shanon Salsbury’s Team anytime."
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Natalie Buick

July 8, 2026

5  out of  5
rating by Natalie Buick
"State Farm is the only way to have insurance! Shanon Salisbury's office is wonderful! Tamara just finalized my new insurance policy for me and she was wonderful! The whole office is professional, helpful and go out of their way to meet your needs. I will not go anywhere else!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Montgomery to know that you had such a wonderful experience with us here on State Farm Agent Shanon Salsbury’s Team."
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Elizabeth Gaither

July 6, 2026

5  out of  5
rating by Elizabeth Gaither
"Timely response from Alex Bryant today. Thank u"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Shanon Salsbury’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Montgomery ."
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Emily McKay

July 2, 2026

5  out of  5
rating by Emily McKay
"By far, the best customer service team! Always friendly and willing to help and I absolutely love that when I call I am always speaking to the same group of people. No waiting on hold for a call center representative to answer your call and then being redirected several times. This team is awesome!"
We responded:
"Thanks Emily, yes I remember the the conversation. I appreciate you being proactive and calling to verify your questions/concerns. Glad we were able to help.😀 Gave a great week and let us know if you need anything else!"
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Al Shotwell

July 1, 2026

5  out of  5
rating by Al Shotwell
"Kristina has always been extremely helpful and very helpful"
We responded:
"We appreciate your review, Al. We are so happy that you had such a wonderful experience with State Farm Agent Shanon Salsbury’s Team here in Montgomery ! "
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C Stanley

June 30, 2026

5  out of  5
rating by C Stanley
"Alex at Shannon Salsbury’s State Farm office assisted us twice with recent insurance matters. She took care of both very quickly and overall we are pleased with having their team take care of our needs."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Alicia Adams

June 29, 2026

5  out of  5
rating by Alicia Adams
"Great service! Everyone is very personable and specifically, Mia is effecient and a total pleasure to work with. Thank you Mia!!"
We responded:
"Alicia, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Shanon Salsbury’s Team here in our Montgomery office. "
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shannon forse

June 26, 2026

5  out of  5
rating by shannon forse
"Alex was very pleasant to work with!"
We responded:
"Thank you for taking the time to leave such a great review, shannon. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Aron cruz

June 25, 2026

5  out of  5
rating by Aron cruz
"Mia me ayudó mucho y respondió a todas mis preguntas! Muchas gracias mia"
We responded:
"Thank you for the amazing review, Aron! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Dawn Dietz

June 25, 2026

5  out of  5
rating by Dawn Dietz
"I have been insured through Shanon for many years and received the absolute best customer service. On May 27th, 2026 at 2:05am a very large pine tree fell onto and into my home. I had never experienced anything like this and absolutely did not know what to do. I wanted to leave my home but did not know the protocol of what the process for insurance temporary housing was. I called the 1-800 number and was really not able to get the answers I needed to guide me in what to do. By the time Shanon's office opened that morning I was beside myself and very anxious. I called Shannon office, he was on the phone, so I left a message. Within 5 minutes, he returned my call, listened to what I had to say, could hear the fear and confusion in my voice and told me he would be at my house in 15 minutes. He then came to my home, told me what to do for temporary housing and explained what the insurance process will be moving forward for the reconstruction of my home. He came personally and gave me guidance and comfort. In a world where personal service has become almost non-existent, Shanon Salsibury provided it with compassion and care. I already knew his customer service was great, now I would say it is phenomenal. I would say he is worth a visit if you are looking for an exceptional agent. Thank you Shanon for always being there for your customers!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."