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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wendy Hamrick

Wendy Hamrick

November 9, 2026

5  out of  5
rating by Wendy Hamrick
"LOVE Shanon and his team! They have taken care of me for years and years even in the most difficult times. Tamara has been a rock for me as I have gone through tumultuous times with my family. A special shout out to her for always being there for me when I called and said ..." I know I should be on top of this and know this, but what had happened was . . . . " :)"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Montgomery. "
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Jerry Abbott

November 3, 2026

5  out of  5
rating by Jerry Abbott
"Kalie is always helpful and so nice."
We responded:
"Thanks Jerry, I appreciate you taking the time to give us a review. I hope you are enjoying retirement and Merry Christmas to you and yours! 😀"
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Kristi Wilkins

November 2, 2026

5  out of  5
rating by Kristi Wilkins
"Excellent service and great rates!! Jennifer was So helpful!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Montgomery insurance team. "
Profile photo of N

N

October 31, 2026

2  out of  5
rating by N
"Wonderful service from this office when I first came on board. Jennifer was a jewel, she was kind and professional. However, over the course of time my opinion regarding State Farm has changed as reflected in the number of stars I've reduced from 5 to 2."
We responded:
"Thank you for the review, I know Jennifer appreciates the kind words as well. Have a blessed weekend."
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Raul Ramos

October 29, 2026

5  out of  5
rating by Raul Ramos
"En esta oficina fueron Muy responsables cumplieron Su palabra, respondieron mi reclamo con diligencia... 100% recomendados"
We responded:
"Thank you so much for your kind review, Raul!  If you need insurance assistance, we are just an email or call away! - Shanon Salsbury, your State Farm Agent   "
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Fred Chang

October 28, 2026

5  out of  5
rating by Fred Chang
"Very happy with my agent for 5 years. Today just called them and reduced my home insurance and they are good to help me."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Shanon Salsbury’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Michael Schratwieser

October 26, 2026

5  out of  5
rating by Michael Schratwieser
"Tammy was helpful resolving a billing issue."
We responded:
"Thank you so much for the 5 stars, Michael! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Pam Mercurio

October 24, 2026

5  out of  5
rating by Pam Mercurio
"I was with one of your competitors and I was paying well over $1000 a month for home And automobiles. I had the pleasure of speaking to Lindsay Strass. She made my day. We are on a fixed income. We are retirees and Lindsay went to bat for us as she listened to my needs it was able to get us a huge savings. I just wanna say don’t let her go because you can’t find anybody as sweet and excellent follow-through as her."
Profile photo of 翁佳翃

翁佳翃

October 20, 2026

5  out of  5
rating by 翁佳翃
"Tammy is very nice agent and quick response whenever I have any concern. Strongly recommend her!"
We responded:
"翁佳翃, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Shanon Salsbury and Team "
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Larry Alexander

October 15, 2026

5  out of  5
rating by Larry Alexander
"Kaylie was very helpful making some changes on my policy.
It only took her a few minutes on the phone to get everything taken care of.
Great service as usual!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Montgomery insurance team. "
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David May

October 11, 2026

5  out of  5
rating by David May
"Very quick & professional agency to deal with. Bundled rates are great!"
We responded:
"Hi David, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Montgomery.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Shanon Salsbury "
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jadedun1

October 8, 2026

5  out of  5
rating by jadedun1
"Great service - always. Kind, thorough and patient customer service with peace of mind that money can’t buy!!

Thank you Shanon/State Farm
Montgomery, TX"
We responded:
"Thank you! I really appreciate you taking the time to let us know about your experience. I hope you have a great weekend. 🙂 "
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Emil Varela

October 8, 2026

5  out of  5
rating by Emil Varela
"Excelente muy amable"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Sandy Ballard

October 7, 2026

5  out of  5
rating by Sandy Ballard
"Mia and Jennifer were very helpful in handling my insurance issue. Both are very knowledgeable."
We responded:
"Sandy, thank you for the fantastic review! We’re always here to support you with your insurance needs in Montgomery. "
Profile photo of Reed Boyd

Reed Boyd

October 1, 2026

5  out of  5
rating by Reed Boyd
"Mia assisted me on canceling my old vehicle insurance. She made the process very easy to understand and made the call a pleasant one. Thank you!"
We responded:
"Reed, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Shanon Salsbury and Team "
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Isabela Hernandez

September 25, 2026

5  out of  5
rating by Isabela Hernandez
"always a pleasure speaking with anyone from this team, anyone who I’ve spoken to has given amazing respect, patience and quality. emily, maria and jennifer have provided top notch service with needed help & answering all questions. thank you all! 🌷"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Alan R

September 24, 2026

5  out of  5
rating by Alan R
"Great service."
We responded:
"Alan, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Leslie Barrett

Leslie Barrett

September 24, 2026

5  out of  5
rating by Leslie Barrett
"Tammy answered all my questions regarding auto and home policy renewals .She was very patient, kind , and did not rush me!"
We responded:
"Leslie, thank you for the amazing review! Our Montgomery insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Shanon Salsbury, your State Farm Agent "
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Matt Tweto

September 23, 2026

5  out of  5
rating by Matt Tweto
"I had a lot of questions about an RV quote and Emily was able to answer all my questions and get the quote completed in a very timely manner. We got the policy put together with all parties involved seamlessly! highly recommended for your insurance needs!"
We responded:
"Matt, thank you for the amazing review! Our Montgomery insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Shanon Salsbury, your State Farm Agent "
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Nicholas Williams

September 22, 2026

5  out of  5
rating by Nicholas Williams
"It is great to speak to an actual human every time we need something. Very helpful and responsive."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Montgomery insurance team. "
Profile photo of Jennifer Morgan

Jennifer Morgan

September 21, 2026

5  out of  5
rating by Jennifer Morgan
"Everyone in this office has went above and beyond with customer service and helping this mama navigate through children’s mishaps and needing to file claims. I can’t say anything negative at all."
We responded:
"Jennifer, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Montgomery. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Shanon Salsbury and Team "
Profile photo of Kim Cunningham

Kim Cunningham

September 18, 2026

5  out of  5
rating by Kim Cunningham
"This team goes far and beyond your typical insurance agents. Great group that you need to try for yourself and see. Tammy is excellent in Customer service."
We responded:
"Kim, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Elsie Gamble

Elsie Gamble

September 18, 2026

5  out of  5
rating by Elsie Gamble
"Shannon , has done a great job with insuring my new used car within a few days. Great personable, knowledgeable! Will recommend them to anyone!"
We responded:
"Thank you so much for the 5 stars, Elsie! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Erin Elizabeth Farringer

Erin Elizabeth Farringer

September 16, 2026

5  out of  5
rating by Erin Elizabeth Farringer
"Emily has been great to work with. Super helpful, quick and convenient and very pleasant! She helped me beat my current auto coverage price and even gave me a better option on the policy deductibles! I am super pleased. And...they're local! No online issues with finding the same person to speak to when I have a question or need help! Thank you so much for making this process far less stressful and time consuming! 🙌🏼🙌🏼🙌🏼"
We responded:
"Erin, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of Valencia Thompson

Valencia Thompson

September 9, 2026

5  out of  5
rating by Valencia Thompson
"Thank you Tammy, for assisting me with my Condo declaration paperwork needed, so I could refinance on my place. You are always so kind and informative every time I call in."
We responded:
"Thanks so much for the fantastic rating, Valencia! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "